Many times we hear that private taxi operators are not as safe as they should be. Sometimes there are also complaints about overcharging.
While private taxi operators bring lots of innovations I suggest that local transport authorities should create a parallel Internet based system for the individual taxi operators registered with them.
It would work in the same manner as Ola and Uber system. However rules would be different.
Any passenger would download the app and will be able to hail a taxi using this app.
On completion of the journey taxi driver collects the fare as given by the system in cash or through e-wallets.
5% of this collection is deducted from a deposit that taxi driver has kept with transport authority to run the system. Whenever this amount falls below a limit it is replenished by the taxi driver.
The rules for fare calculations should be as they are by the transport authority. No surge pricing. Night charges at 25 percent.
All taxis and drivers are already registered with transport authority. Better police verification should be done. The access to the system should be available to police and in case of any SOS signal by the passengers police should be immediately monitor the taxi and PCR van should be able to reach the place quickly.
This system will bring economic efficiencies to the individual taxi drivers and improve the travelling experience for public enjoying a fair price for the local travel.
Written on 27 December 2016.