Airports are poorly designed

My experience of different international airports is that they are very uncomfortable for the passengers. One has to walk a long distance and has to wade through duty free areas designed to increase the possibility of your spending your money and in the bargain get tired.  I wish that the big airports should be modular with spirit of a small airport in a large airport. It should not dwarf me. It should make me feel important.  It should give me comfort.  As I need and not as airlines and airport managers think. There is serious need for user feedback to be incorpoarated in airport design.